If you see “Your account has been suspended, please contact us” when trying to run payroll or pay a contractor and you receive an email with the subject “IMPORTANT: URGENT ISSUE WITH PAYROLL COMPANY [NAME]”. , this means . transactional payroll that we want to examine in USA. If you see a similar message in your payroll product, but receive an email with the subject “Payroll Debit Payment Request Failed”, see NSF Troubleshooting. Check your email for a message with the subject “IMPORTANT: [Company Name] has an urgent issue with your payroll account” in USA. If you have impressions, you can photograph them with your mobile phone. Make sure they are high quality and clear enough to read. Please send another email to EMSPayrollFraud@intuit.com Once we have received your documents, we will investigate your case in USA. You will receive our email. It is important to let them know within two business days if the ban has been lifted. You can’t create a new payroll or new hire until we’ve processed our review. So please respond as soon as possible in USA. Frequently Asked Questions Below are some answers to some of the most common questions about your retention to recover using our payroll and contractor payment services. What happened to my current salary or payments from my contractor? All your pending direct deposit transactions are transferred to manual checks and the funds are not deposited into the bank accounts of your employees or contractors in USA. You can pay your employees on paper to avoid duplication of pay. Write a check for net amounts. If you use our full-service payroll products, your tax payments will be processed normally. If you use our DIY versions, you may still incur charges in USA. What happens if I don’t answer? You have two weeks from the date of the email to respond. After this period, your payroll service will be closed to protect your account against fraud. You must contact us to unblock and reactivate your service. What if I didn’t receive the email? Please contact us with your current email address and phone number in USA. This helps us communicate with you about changes to your payroll service. Solution 7: Close all QuickBooks processes. Sometimes closing processes in Task Manager solves problems in USA. Then follow the steps below to close any background processes that are interfering with the smooth running of the software. First, you need to make sure you have an active subscription. Then go back to QuickBooks desktop refresh. Also verify that the payroll service password is correct in USA. Also restart the system. Now you need to go to Task Manager. Switch to the Processes tab by pressing Ctrl + Alt + Del. Switch to Qbwebconnector.exe. Click on the End Process option. This completes the process. work smoothly. However, if you are not very familiar with this, do not hesitate to seek professional help and talk to your IT team and ask them to configure the security settings for you in USA. Reinstalling in Selective Launch Mode may resolve the issue with QuickBooks.